Policy
 
1.DRIVING RULES AND REGULATIONS
a.Drivers and Front seat passengers' shall be required to fasten their seat belts at all times as and when the vehicle shall be driven.
b.Children weighing less than 27 pounds and/or under 2years of age are required to be secured in a child safety seat.
c.Driving while under the influence of alcohol or any illegal substance is strictly prohibited.
d.All Citations and fines shall be charged to the credit card or deposit of the customer.
2.ELIGIBILITY REQUIREMENTS
a.All drivers shall be required to have a valid driver’s license, and a major credit card
3.ADDITIONAL DRIVERS
      a.Chargeable at a minimal charge
      b.Shall be required to have a valid driver’s license, major credit card, and proof of personal auto insurance.
4.          DEPOSIT REQUIREMENTS
All Renters shall be required to remit an ‘Authorization Deposit’ plus original passport as security which shall vary depending on the type and value of the vehicle selected.
5.          PAYMENT METHOD
a.        The following methods of payment shall be accepted
i.          Cash or credit card. We accept MasterCard, Visa and Amex
6.       DELIVERY SERVICES
a.         Parklane Car Rentals offers a 24 hour customer service.
b.         Pick-up and delivery service shall be offered free of charge within the emirate of Dubai and subject to the payment of such additional charges as shall be determined by Parklane Car Rentals L.L.C in its absolute discretion, for the other emirates.
7.        NO SMOKING
At no time shall smoking or any use of illegal drugs be permitted inside the vehicles.
8.       CANCELLATION POLICY
All cancellations shall be required to be notified in writing, communicated and received by the Hirer at least 48 hours prior to the date and time on which the rental shall take effect.
9.     FUELING POLICY
All vehicles shall be delivered with full tank of fuel. Upon return the   ‘Renter’ shall   be responsible for the refueling of the vehicle to its full tank capacity.
10.   DAILY MILEAGE
Limited Kilometers per daily rental as specified on the rental agreement. Any overage of the stated mileage for specified rental days shall be chargeable at such rates as shall be deemed necessary by Parklane Car Rentals, at its absolute discretion.